DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We do offer exchanges for change of mind items, within 30 days. Please contact our team on firstname.lastname@example.org to request an exchange.
If you fit the terms for exchanging or returning your item, please contact us at email@example.com and we can provide you with the address and return label to send the product back.
We will notify you once we’ve received and inspected your return, and will advise if the refund has been approved. If approved, you’ll automatically be refunded via your original payment method. Please note, it can take some time for your bank or credit card company to process the refund.